Effective Date: January 2026
Freedom Mind Behavioral Health (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related services.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information
- Name
- Email address
- Phone number
- Any information you voluntarily provide through contact or appointment request forms
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
This information is used to improve website performance, security, and user experience.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and appointment requests
- Communicate with you regarding our services
- Improve our website and service offerings
- Maintain website security and prevent misuse
We do not sell, rent, or trade your personal information.
3. Health Information & Confidentiality
If you choose to submit health-related information through our website, we treat that information with strict confidentiality.
Please note that online forms and email communication are not intended for emergencies or urgent medical situations.
Protected health information (PHI) shared during clinical care is handled in accordance with applicable privacy laws and professional standards.
4. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
- Enhance site functionality
- Analyze website traffic
- Improve user experience
You may disable cookies through your browser settings, though some site features may not function properly.
5. Sharing of Information
We may share information only when:
- Required by law or legal process
- Necessary to protect the rights, safety, or property of our practice or others
- Working with trusted service providers who assist us in operating our website (under confidentiality obligations)
We do not share personal data for marketing purposes.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
However, no online system can be guaranteed to be 100% secure.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies separately.
8. Your Rights & Choices
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, where applicable
To make a request, please contact us using the details below.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Freedom Mind Behavioral Health
📍 2500 Regency Parkway, Cary, NC 27518
📞 Phone: 919-751-6327
📠 Fax: 919-468-9866
📧 Email: info@freedommindbh.com